Enterprise Business Reception Etiquette and Image Management

Professional business reception etiquette reflects corporate image and enhances client experience and partnership success.

1. Reception Preparation

Learn visitor identity, title, purpose and special needs (dietary restrictions, religious beliefs) in advance. Prepare reception plan: transportation, meeting room setup, materials, dining reservations. Reception staff dress appropriately and arrive early.

2. Meeting Etiquette

Shake hands with eye contact, moderate grip, 3-5 seconds; introductions follow "senior priority to know" principle (introduce junior to senior, subordinate to superior). Present and receive business cards with both hands; read carefully before storing. Listen attentively, don't interrupt, silence phones.

3. Dining Etiquette

Choose restaurants by visitor status and preferences; confirm seating (guest of honor sits to host's right). Maintain proper table manners, avoid loud conversation; toast with glass lower than counterpart as respect. Know dietary restrictions (halal, vegetarian) to avoid inappropriate arrangements.

4. Image Management

Corporate image management includes employee dress codes, office environment maintenance, unified brand materials. Establish dress codes (business formal/business casual), maintain tidy office spaces, use unified VI system for business cards, envelopes, PPT templates. Professional image builds client trust and employee belonging.